Good location for my needs. Clean rooms. Staff are super friendly and pro. Breakfast was lovley and hot, good choices. best wifi ever!

Had a great time visiting Folly Farm Adventure Park with my niece. The hotel was conveniently located for our adventures and the rooms were accommodating. The staff showed friendliness, especially when we needed help during our stay, making everything smoother.

In my wife's opinion, the breakfast options could be improved, especially for early risers. The croissants were a bit soggy and there should be more variety for kids.

The stay was quite pleasant, especially since we were there for a family outing. The location was convenient, being close to the attractions we wanted to see, and the room was very clean with a comfortable mattress, which was a big plus. the breakfast experience could have been better as there were limited options and we were disappointed that fried eggs weren't available for the kids. the staff were friendly and made our stay enjoyable.

i had a fantastic stay at holiday inn. the staff were incredibly friendly and helpful, making me feel welcome from the moment i arrived. the double room with a sofa bed was comfortable, and i enjoyed relaxing while watching TV. the breakfast offered a good variety, and the location was perfect, with plenty of restaurants nearby.

would recommend

Loved the breakfast with freshly baked croissants and a variety of organic juices! The room was comfortable, but the bathroom could use another towel hook. a great stay! 😊

would definitely come back here

The hotel had a perfect location right next to the M4. My room had a flat-screen TV, electric kettle, and complimentary toiletries. The bathroom was spacious with a walk-in shower and lower sink. Grab rails for safety. Breakfast was busy but had good options to fill up and start the day. The staff were really friendly and helpful too.

Clean room, comfy bed. Breakfast options could improve. Staff friendly and helpful, but the shower pressure was low.

A spacious family room provided a clean and welcoming atmosphere, complemented by friendly and attentive staff. Amenities for pets included a thoughtful welcome pack, enhancing our family experience. Breakfast offered reasonable options, but the sizzling bacon and scrambled eggs didn't have that fresh, appealing quality we hoped for.

Overall a pleasant experience at this hotel. The room was clean and spacious. The staff were friendly. the breakfast was let down by limited hot options and long waits, which can be frustrating when it’s busy.

warm welcome and amazing staff made our stay unforgettable with free snacks available

Fantastic check-in experience, spotless room, and friendly staff.

I truly appreciated the welcoming atmosphere of Holiday Inn Express Swansea East, An Ihg Hotel. The staff were exceptionally friendly, and the accessible layout made it easy for me to navigate around comfortably.

Room amenities could be further improved for comfort.

Had a lovely one-night stay! I enjoyed the cozy lounge and fun games room to unwind after a long day. The only hiccup was a minor cleaning detail in the bathroom, but it didn’t bother me much. 😊

This place suits me perfectly, offering free parking, a cozy bar/lounge area, and 24-hour reception. I remember the staff helping me find a lost item during my first stay. I highly recommend it and will be back for Easter.

pleasant stay with friendly staff

The staff provided exceptional service, going out of their way to return a forgotten item. The breakfast offered was reasonable and exceeded our expectations in value, though a few more options like fruit or tomatoes would have enhanced it.

Helpful staff assisted a guest in a wheelchair.